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Xolile S
1 reviews | Active since Mar 2016
09 Sept 2021, 11:22
I want my money urgently please!!!
I made an immediate payment from my Capitec to My FNB account. Its now day 3 and still now money in my account. I have phoned Capitec and the consultants put me on hold and after 15 minutes they cut my calls. This is ridiculous. I want my money!!! This is lot of money and they charged me for immediate payment but I m still waiting. I chose the immediate option because I wanted money as in immediately.
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Replies (2)
Capitec Bank's replyOfficial
09 Sept 2021, 11:24Good day Xolile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply09 Sept 2021, 11:24
Official
Good day Xolile
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Xolile S's updateReviewer Update
09 Sept 2021, 11:40I have bee waiting for 3 days now. Its ridiculous really. I phoned again and was told that it will take 7 days for the matter to be resolver. I cant wait for another week please!
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Xolile S's update09 Sept 2021, 11:40
Reviewer Update
I have bee waiting for 3 days now. Its ridiculous really. I phoned again and was told that it will take 7 days for the matter to be resolver. I cant wait for another week please!