1 reviews | Active since Oct 2021
I WANT MY MONEY!
@hellopetercom On the 9th of October, all my money went out of my account, due to ********** purchases. I contacted @CapitecBankSA, which then advised that this would be raised to their ***** department and to allow 2-8 days for the reversal of my money. I have not heard anything back since then. I went to @CapitecBankSA Cavendish and the consultant was of not much help. She contacted the call center and with no apology, nothing whatsoever to resolve my issue, I was told to now wait 14-30 days. They apparently have a backlog, so this has been happening. They are not doing their best to get my money asap and just fobed me off. I haven't had any contact from them, nothing. The customer service I received thus far is **********!
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
