PM
Promise M
1 reviews | Active since May 2026
01 May 2026, 11:36
I want my money
I am so disappointed in this bank. How can you freeze an account because of a suspected payment made and when I need answers I am being told to wait it's with the ***** department. How long does it take for the issue to be investigated and get a verdict? It's been a month now and I had payments to make including rent, expenses and my money is just sitting in the account
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Replies (2)
Capitec Bank's replyOfficial
01 May 2026, 13:09Good day Promise M
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply01 May 2026, 13:09
Official
Good day Promise M
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
01 May 2026, 13:16Thank you for chatting with Capitec Bank — it’s been a pleasure assisting you today 🙏❤️.
Did you know you can manage things like debit orders and statements on the Capitec App or contact us on WhatsApp between 6am and 10pm daily.
Have a fantastic day! 🌟
Capitec Bank's reply01 May 2026, 13:16
Official
Thank you for chatting with Capitec Bank — it’s been a pleasure assisting you today 🙏❤️.
Did you know you can manage things like debit orders and statements on the Capitec App or contact us on WhatsApp between 6am and 10pm daily.
Have a fantastic day! 🌟