I want my money back - ZARA NESBURG ZAZA *****

I made a Zara online payment and it went through immediately with a reference ZARA South African. I just got debited another same amount and now the reference is ZARA NESBURG ZAZA for the same purchase. This is ***** because I have been debited for this before. May I please have my money back. This is ********** and I don’t know how when we trust you with our money