BH
Bernice H

1 reviews | Active since Dec 2018

20 May 2020, 12:21

I WANT MY MONEY BACK!

I had a debit order reversed on the 8th of May and to date the money has not been returned to my account! This is theft and your excuse if you have limited staff working. I have been driving with a car that is now not insured as you are holding the premium hostage. My Incident number ***4 and I need to pay my premium, please GIVE ME MY MONEY BACK!

0
Replies (1)
Capitec Bank
Capitec Bank's reply20 May 2020, 14:39
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank