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Renay R
1 reviews | Active since Apr 2017
04 Mar 2021, 10:39
I want my money back
I am so ****ed with Capitec Bank I transferred money on the 27th of Jan 2021 by accident in a wrong Absa account according to the website if it's not a certain time then it can still be reversed I had to pay R160 for the case to be investigated to get my money back they told me a response in 7 to 14 days today I phoned capitec to ask if there is any development and I was informed the money went into a recovery account at Absa and I have to phone Absa recovery dept and investigate so that they can go look where is my money I'm not an Absa Client why must I phone Absa about recovering my money I paid Capitec to do the investigation can someone please assist me in what I can do please!!!!!!
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Replies (3)
Capitec Bank's replyOfficial
04 Mar 2021, 10:42Good day Renay
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply04 Mar 2021, 10:42
Official
Good day Renay
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
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Renay R's updateReviewer Update
04 Mar 2021, 10:45It's almost 5 weeks later now you want to reply on hellopeter.com I phoned every second day and none of your consultants could assist me so be my guest I'll wait for the call because I'm tired of explaining myself over and over again and nobody can assist me
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Renay R's update04 Mar 2021, 10:45
Reviewer Update
It's almost 5 weeks later now you want to reply on hellopeter.com I phoned every second day and none of your consultants could assist me so be my guest I'll wait for the call because I'm tired of explaining myself over and over again and nobody can assist me
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Renay R's updateReviewer Update
04 Mar 2021, 10:47Giving me the nr of Absa bank to phone about my money after I paid you to do the investigation
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Renay R's update04 Mar 2021, 10:47
Reviewer Update
Giving me the nr of Absa bank to phone about my money after I paid you to do the investigation