ZV
Z V

1 reviews | Active since Jun 2019

11 Jun 2019, 23:47

I want my money back!

I bought airtime on the capitec app. Capitec deducted the money and yet I'm still waiting for my airtime! I either want my airtime or the money back in to my account immediately!

0
Replies (2)
Capitec Bank
Capitec Bank's reply12 Jun 2019, 09:32
Official
I acknowledge your posting, and have referred it to David Makhubela for immediate attention. 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply20 Jun 2019, 09:20
Official
Good day Ms Van Aarde,

We attempted to conduct you on your mobile number, without success and feedback was send via email.

Complaint Management
Capitec Bank