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zodwa T

1 reviews | Active since Feb 2018

07 Feb 2018, 15:24

i want my money back

I purchased airtime using the Capitec App, Purchased it on the 29th of January today is the 7th of feb but I still have not received it. when I go to the bank they keep giving me incidents numbers, they have not reversed my money.so disappointed in this bad service. I want my money back.

0
Replies (1)
Capitec Bank
Capitec Bank's reply08 Feb 2018, 11:43
Official

I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction

Complaint Management
Capitec Bank