LM
Lebo M
1 reviews | Active since Apr 2017
23 Sept 2020, 16:52
I want my money back!!!
I am disgusted to say the least, I transfered a total of R1450 from my savings to my other account on capitec via the app, everytime I transferred it kept saying I have R0. 00 went to the branch and was given the lamest excuse ever, the assistant told me that it's PROBABLY transactions from weeks ago! This is the first time this ever happens, I am ****** annoyed at such to the point that I have requested forms from the Banks Ombudsman and I'm taking this further, I work damn hard for my money to be taken for a ride like this!
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Replies (2)
Capitec Bank's replyOfficial
25 Sept 2020, 09:35I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply25 Sept 2020, 09:35
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
28 Sept 2020, 16:24Good day Lebo
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply28 Sept 2020, 16:24
Official
Good day Lebo
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank