ZB
Zizipho B

1 reviews | Active since Oct 2020

05 Oct 2020, 10:15

I want my MONEY

Worst service ever im so disappointed with capitec. I received my salary 30 September 2020 i only withdrawn R200 then later on the day i received a notification sms that money in +R950 000 when i quickly check my bank balance there is nothing on my account R00 my salary gone. Then i went to Nokqubela capitec bank i was not assisted they only told me its not reflecting on their side. Nolungile plaza Capitec bank they told me i should wait for 48hours they will reverse the money back to my account but i have not received the money .. i want my ****** money

0
Replies (1)
Capitec Bank
Capitec Bank's reply05 Oct 2020, 14:57
Official
Hi Zizipho

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank