NT
Neo T

1 reviews | Active since Feb 2015

22 Nov 2019, 09:42

I want my money

I am emotionally frustrated, I feel like I'm I'm about to explode all because Capitec had a system problem last month and now I'm the one suffering the after effects of their system error, someone please help me, who can I report this too, how do I contact the ombudsman for the banks,capitec is really *****ing me up, they refuse to give me what's due to me, all in the name of Lazyness.

0
Replies (6)
Capitec Bank
Capitec Bank's reply22 Nov 2019, 13:31
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
 
NT
Neo T's update06 Dec 2019, 12:18
Reviewer Update
I am still at it again, can someone from somewhere please help me, Capitec just want to eat my Money.
NT
Neo T's update06 Dec 2019, 12:22
Reviewer Update
I know that this doesn't affect capitec or rather the person that claims to be following up my query in any way, not financially, not emotionally, not physically not in any way at all hence they are taking their own time.
Capitec Bank
Capitec Bank's reply20 Dec 2019, 09:58
Official
Good day Neo

Please refer to our telephonic conversation on 20 December 2019. I have sent you written feedback as well.

Kind regards
Capitec Bank
NT
Neo T's update02 May 2022, 06:31
Reviewer Update
This is really sad, heart breaking if you ask me, money gone just like that.
NT
Neo T's update13 Jan 2026, 09:35
Reviewer Update
You are still refusing to give me my money till date, the question is how many people have you done this to?