TS
Thandisa S
1 reviews | Active since Oct 2020
23 Oct 2020, 09:07
I WANT MY MONEY!!!
Money was taken from my account on the 5th of October, I disputed the matter with Capitec. Yesterday (22/10/2020) they send me an sms to go to the nearest branch. I get there and I'm told that someone will call me. Today I miss their call and later get an sms that the dispute is closed.
I want my R820. Vashni Pienaar even sent an sms. When did missing 1 call suddenly because "several"
Helpful (0)
Replies (1)0
Replies (1)Capitec Bank's replyOfficial
23 Oct 2020, 14:39Good day Thandisa Swartz
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply23 Oct 2020, 14:39
Official
Good day Thandisa Swartz
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
