TS
Thandisa S

1 reviews | Active since Oct 2020

23 Oct 2020, 09:07

I WANT MY MONEY!!!

Money was taken from my account on the 5th of October, I disputed the matter with Capitec. Yesterday (22/10/2020) they send me an sms to go to the nearest branch. I get there and I'm told that someone will call me. Today I miss their call and later get an sms that the dispute is closed.

I want my R820. Vashni Pienaar even sent an sms. When did missing 1 call suddenly because "several"

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Oct 2020, 14:39
Official
Good day Thandisa Swartz

I acknowledge your posting, and have referred it to Complaint Management for immediate attention.

Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank