1 reviews | Active since Sept 2016
I want my money
I am dissatisfied with the service that Capitec is giving their clients. My account was put on hold because of R500 that I received which I don't even know where it came from, money was transferred from a different bank "I believe as I cant see" on 29 September 2022. The only R500 that I am aware of was to be transferred on 1 September which he would usually from his salary also from a Capitec account by Tyakatya which I would also transfer money to using ref Unathi Sinqo. Now am being penalized for something that I cant even see as the app is blocked. I have been recently admitted in hospital am not well and not capitec is telling me to go and an affidavit, which I cant properly walk. I am working cant request time off as I have been on sick leave, how am I going to do this??????? I want my money then you block your app please.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank