1 reviews | Active since Apr 2026
I want my License disk
I am extremely frustrated and disappointed with the level of service I have received regarding my vehicle licence disk.
I paid R903 on the 31st of March 2026, and to this day, I have not received my licence disk, nor have I received any meaningful feedback on the status of my application. This delay is completely unacceptable.
What makes this situation worse is the fact that I have been calling every single day, only to be told the same thing over and over again — that the matter has been “escalated.” Yet, despite these so-called escalations, no one has bothered to contact me with an update or provide any real solution. It feels like I am being ignored while my issue is being passed around without any accountability.
My 21-day waiting period is almost over, and I am now at risk of being non-compliant through no fault of my own. I fulfilled my obligation by making payment on time, but your service has failed me completely.
This is not the level of service I expected, and it is honestly unacceptable for a bank of this size. I need immediate feedback on where my licence disk is and when it will be delivered. Enough with the empty escalations — I want real answers and resolution now.
Thank you for your response, however I need to be very clear — I have received this exact same message before, and despite being told that a designated official would contact me, no one ever did.
This is exactly the problem I have been facing throughout this entire process. My query keeps getting “assigned” and “escalated,” yet there is still no follow-up, no communication, and no resolution.
At this point, I am no longer satisfied with promises of someone contacting me “within the next business day,” because that has already failed to happen multiple times.
I need a definite update on the status of my licence disk and a clear timeline for delivery. Please ensure that this matter is actually handled this time, and that I am contacted as promised.
Kind regards,
Ethan
Thank you for your response, however I need to be very clear — I have received this exact same message before, and despite being told that a designated official would contact me, no one ever did.
This is exactly the problem I have been facing throughout this entire process. My query keeps getting “assigned” and “escalated,” yet there is still no follow-up, no communication, and no resolution.
At this point, I am no longer satisfied with promises of someone contacting me “within the next business day,” because that has already failed to happen multiple times.
I need a definite update on the status of my licence disk and a clear timeline for delivery. Please ensure that this matter is actually handled this time, and that I am contacted as promised.
Kind regards,
Ethan
I need to move away from Capitec 🤞🏼
I need to move away from Capitec 🤞🏼