I want access to the money in my account asap

My account has been suspected for tax ***** since 2013 and yet Capitec cannot explain how this happened.<br> <br> I have since wanted an explanation on this but they are not clear with me. There was an amount of R5600.00 that was frozen which was deposited by my family member in 2013 but I could not access the money due to the above reason. I am aware that I owed SARS an X amount of money which is now paid off. I tried explaining this to Capitec Bank but they refuse to hear me out and give me access to the funds.<br> <br> This morning I received money into the same account from SARS which was owed to me and went Capitec bank at Menlyn but they still refused to give me access to my account.<br> <br> If an account was suspected for ***** and it is frozen then why did the money get into the account? Wasnt it supposed to bounce? And if I was suspected for ***** then why was there no case against me? Was I not supposed to go to jail for this?<br> <br> I would like for Capitec to take this matter seriously as I need to use the money urgently. I will be forced to take this matter to the ombudsman if i do not get any correspondence from Capitec within 24 hours of writing this report. I find it ridiclulous