MM
Melvin M

1 reviews | Active since Aug 2016

26 Jun 2017, 16:25

I thought Capitec is better than other Banks

<p>I never thought a bank like Capitec will send me from pillar to post just to reverse a debit order.</p> <p>Capitec is protecting themselves and other financial institutions but fail to take care of their own client.</p> <p>A bank that does not listen to their own clients is not my bank.</p> <p> </p> <p>Im in search of another bank.....</p> <p> </p> <p> </p> <p> </p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Jun 2017, 08:50
Official

I acknowledge your posting, and have referred it to Syndora Smith for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank

MM
Melvin M's update27 Jun 2017, 10:49
Reviewer Update

Thank you.