1 reviews | Active since May 2017

27 May 2017, 19:03

I thought banking at capitec my information will be private

<p>I have family member who work at capitec in eastern cape at ma clear. She knows my I.d, had access to my accounts with capitec via my I.d and took pic of my balances send it to one of the family members via watsup.. as capitec client I thought my bank information was secured, I will like to change bank immediately due consultant who Can't keep information of client confidentially.... I have a prove of pic that d</p> <p>Showing my bank information. I will send to region manager once he/she consultant me about..</p> <p>Yours</p> <p>Capitec client who have been cased away by consultant at ma clear eastern cape province</p> <p>,</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply29 May 2017, 09:08
Official

I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.

Donorique Wessels will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

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Capitec Bank