MR
Mphonyana R
1 reviews | Active since May 2023
13 May 2023, 15:28
I submitted a court order after I was told to bring a court order days later I was told at capitec branch that the consultant submitted it to the wrong department then ut had to be resubmitted only to find out again after 5 days that it doesn't say any
Capitec bank does not care about about its clients they care more about third party, I'm moving to my ancestral bank & I'll advice more people to that , they cant just do things without conducting their own investigations & cant just hire consultants just to be expects in opening accounts they should train their consultants to also give out relevant information to save the clients from going in & out of their branches I'm shocked a bank with many branches to assist clients but all useless consultants
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Replies (2)Capitec Bank's replyOfficial
14 May 2023, 12:18Good day Mphonyana
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply14 May 2023, 12:18
Official
Good day Mphonyana
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
MR
Mphonyana R's updateReviewer Update
16 May 2023, 11:20No agent has called or emailed me until today that what I always get even in their branches I'll have to go & deliver my baby at one of their branches they will have to provide me with all new born things
MR
Mphonyana R's update16 May 2023, 11:20
Reviewer Update
No agent has called or emailed me until today that what I always get even in their branches I'll have to go & deliver my baby at one of their branches they will have to provide me with all new born things
