I request my account back with the balance

Hi my name is Zamanyambose Mokoena,my capitec account number is: ********** 675,i have no access to my account since they say it was ***** an amount of R200 on the 19or 15 Dec ,by whom why i don't get enough answers from capitec and i am very disappointed cos no one informed me about this,i only find out when i am trying to transfer the amount of R600 from fnb to capitec on the 21December,i like capitec bt i am very disappointed as we speak i have two Loans from capitec how can i ***** a lousy R200 please i request my account back with my balance of R600 this is not acceptable at all.

Thankyou ********** 180