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Promise M
1 reviews | Active since Dec 2022
30 Aug 2023, 07:19
I REGRETTED THE DAY I OPENED ACCOUNT WITH CAPITEC BANK
Hi I just want to report a bad experience I had with CAPITEC BANK. Me opening a account on capitec obviously I trust them with my money. Well after I got my salary my account got debited with debichecks which I do not know except for 2 debit orders which I made long ago. When I go to the branch they tell me there's nothing they can do if I have powers to escalate this then I should go through. This debited my whole Salary I was left with only R239. Even today I didn't get my money back. This happened 25 July 2023. Please help me get my money I still have screenshot although I closed CAPITEC Account.
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Capitec Bank's replyOfficial
30 Aug 2023, 08:39Good day Promise
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Aug 2023, 08:39
Official
Good day Promise
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank