I receive international payments not on a regular basis

Item: Capitec Bank
Rating: 2
Author: Moipone S

I receive international payments not on a regular basis. The fees flactuates not sure what the rate of the fees are. They started off at R130 even if my international transfer was less than the fee. It then dropped to R50. All of a sudden now it has gone to R150. I would like Capitec to state what rate they charging for international payments so as a person can know what to expect. On 1 June R810.61 fees R50. 27 Oct R900.86 fees R50 and 18 Nov R1053.19 fees R150 🤦♀️Please Capitec explain how you determine your fees for international payments.

Helpful (0)

Replies (2)

Capitec Bank's replyOfficial

19 Nov 2021, 07:59

Good day Moipone

We acknowledge receipt of your query and have assigned your matter to a designated official.

You will receive further contact within the next business day.

Kind regards
Capitec Bank

Capitec Bank's reply19 Nov 2021, 07:59

Official

Capitec Bank's replyOfficial

18 Feb 2022, 16:45

Hi Moipone

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank

Capitec Bank's reply18 Feb 2022, 16:45

Official