I need my money

My name is Saiti Ntola Case Number ***6 I'm extremely disappointed with the service I've received from Capitec after they placed a hold on my account ,I was supposed to pay lobola on Saturday 21st December How do I do that without money ,Now my marriage is completely ruined Despite numerous attempts to reach out, I've been met with silence and a lack of assistance.

The hold on my account has caused me significant financial distress, including:

- Overdue payments and penalties - Inconvenience and embarrassment due to declined transactions - Difficulty accessing my own funds

I've tried contacting Capitec's customer service multiple times, but my calls and emails have gone unanswered. As a loyal customer, I expect better communication and resolution.

I urge Capitec to review their account hold procedures and improve their customer support. Until then, I would caution others to be aware of the potential risks and frustrations associated with banking with Capitec. Capitec should compensate me for my losses and pain I have went through

*Rating:* 0/5