I need help on my Case that I have Logde at Capitec for reversal since 3 December 2024 till today I haven't recieved any help sm in need of help am desperate am in position of depression I have sent th e money to wrong Account

I need help on my Case that I have Logde at Capitec for reversal since 3 December 2024 till today I haven't recieved any help sm in need of help am desperate am in position of depression I have sent th e money to wrong Account . Am depressed it's business Account they say it's external account it's Firstly it's R900, on 21 November and R4900 on 27 November second Amount and the company denied the payment they said I used the Wrong Account number . I visited Capitec branch for Help but they say it will take 7-14 days because the money was tranfered to external account , when I contact them for feedback on 27 December the said it will take 21 days till now no help . Am so depressed because I need the money especially now that the school about to open . Capitec is dragging the matter am so depressed am unable to cope . They promised call me and they never call. Urgently need help ....