BM
Babalwa M
1 reviews | Active since May 2019
06 Aug 2020, 10:04
I NEED AN EXPLANATION
I just got an sms that my funeral cover with Centriq Life has elapsed because I missed payments. Which I don't understand, each month premiums would go off from my account. How can an account elapse if it's up to date?
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Capitec Bank's replyOfficial
06 Aug 2020, 11:09I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply06 Aug 2020, 11:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank