1 reviews | Active since Sept 2019
I need a lawyer to help me with capitec ****. Please help
Capitec bank cards dispute department please tell south africa why you do not want to assist me. And why are reporting lies on the system that I did not send proof of purchase for a dispute I have been following up with my own airtime? How can I call so many times only for me not to comply? Since the card dispute called on the 21st December and the lady who called refused to give me the email address to send the proof of purchase, claiming that I'll receive an sms. Up to today I never received an sms and I've been calling the complaints department almost daily but today I call the clients service only to find out the card dispute department wants to close my case cos they claim I did not submit proof of purchase. Well I did send the proof of purchase even though your department made sure I don't get the email address. So your plan was to jot send me the email address so that u can close my case with an excuse. Capitec should do something about this or else explain what kind of **** they are running. Anyone who has knowledge about consumer rights please help Or a lawyer that you may know who can help. Capitec is really taking me for a ride here and I want to understand what kind of **** is this
It's only after I wrote on hello Peter that they updated their reports. Still, they went back on their word to now say I will not get my money until after the investigation. Then what happens if they can't get hold of these ********? This shenade of a person spoke to me like a headless kid. I repeat, capitec teach ur consultants that we r not fools just cos we call for assistance. We are experts in our own field. So to be disrespected by them thinking they are kings and Queens won't do ur bank good. Or maybe they also believe in the myth going around that ppl who have capitec accounts are poor and illiterate? Then it means your bank has no ambition what so ever to accept such *****ic stigma. I demand that the recording of the call I received on the 21st December from the card dispute department and the call I made yesterday 03rd January 2020 to clients services, be listened to. Because this shenade treated me like I didn't know what I was talking about. And please explain to south africa why capitec is protecting ******** instead of its own clients. I swear after all these I'm moving to nedbank. I have had it with this bank and it's rude consultants. We report them and no this done
It's only after I wrote on hello Peter that they updated their reports. Still, they went back on their word to now say I will not get my money until after the investigation. Then what happens if they can't get hold of these ********? This shenade of a person spoke to me like a headless kid. I repeat, capitec teach ur consultants that we r not fools just cos we call for assistance. We are experts in our own field. So to be disrespected by them thinking they are kings and Queens won't do ur bank good. Or maybe they also believe in the myth going around that ppl who have capitec accounts are poor and illiterate? Then it means your bank has no ambition what so ever to accept such *****ic stigma. I demand that the recording of the call I received on the 21st December from the card dispute department and the call I made yesterday 03rd January 2020 to clients services, be listened to. Because this shenade treated me like I didn't know what I was talking about. And please explain to south africa why capitec is protecting ******** instead of its own clients. I swear after all these I'm moving to nedbank. I have had it with this bank and it's rude consultants. We report them and no this done