I must pay for a ********** deal.

I am a Capitec client since 2013/4 and recently got a credit card from them. I never used the credit card facility, but on 21 July 2018 at 02h25 a transfer was made from my credit card account to a person named Ashley (or Ashleigh) Labuchagne, also a Capitec client. I approached Capitec about this unauthorized transaction when I noticed that R2,500 disappeared out of my account. Capitec request that I must not go to the SAPD as they will investigate this matter. Later I was informed that Capitec will not refund me. A few weeks later I reported this ***** to the SAPD at Krugersdorp and got a case number CAS 425/8/2018. The first deduction by means of a debit order R 138.60 was made to Capitec on 27 August 2018. We all know that the interest charged on a credit card is sky high. This means that for the next 18 months I will pay for something I had no benefit of. I will never recommend Capitec to anyone as it seems they cover for **********.