I'm so disappointed In Capitec Bank's eft reversal policy.

<p>I'm so disappointed in the way Capitec Bank handles the eft reversal policy.</p> <p> </p> <p>What happened was that I was making an eft payment to a well known corporation, which sells appliances. I made that payment from my Capitec account to an ABSA account, then I realised after making that payment that, I got my reference number wrong. I called Capitec to reverse the payment and they told me I would to pay a recall fine, which I really don't have a problem with, as long as I can get my some of my money back.</p> <p> </p> <p>What surprised me is that I was told that there would be a possibility of not getting my money back and that I would have to wait for 7 or up to 14 days. I mean this is my money not anyone else's. I'm a loyal client of Capitec Bank, but this policy of theirs is so appalling.</p> <p> </p> <p>I am so disappointed in Capitec Ban****</p> <p> </p> <p> </p>