AR
Alina R

1 reviews | Active since Sept 2014

02 Feb 2015, 17:51

I keep paying my loan but ithe balance is stable

I have had a loan with Capitec since 2013 and been paying R5800. initial amout was R97 000 and it is on R90 000 currently. After over a year of consistent payment and when I request for statement the bank don't want to produce them. <br> <br> Can this be attended to asap. <br> <br> Thank you

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Feb 2015, 08:18
Official
Hello aaylan,

I acknowledge your posting, and have referred it to Richard Sofisa for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Bianca Pieterse
Complaint Administrator
Capitec Bank