LS
Lydia S

1 reviews | Active since Aug 2019

30 Mar 2021, 07:19

I honestly don't think it's fair to be charged 50cent every time you purchase airtime

I honestly don't think it's fair to be charged 50cent every time you purchase airtime. another thing yesterday I purchased two 12rand airtime and my balance is zero and I didn't get any notification that the money went of Telkom said am not the first person to complain about this because Capitec is known for this. this happened yesterday 29/03/21 call me urgently I want my airtime!!!!!!!!!!!!!!!!!

0
Replies (2)
Capitec Bank
Capitec Bank's reply30 Mar 2021, 08:27
Official
 
Good day Lydia

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank 

LS
Lydia S's update30 Mar 2021, 08:40
Reviewer Update
am waiting!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!