I have to starve before getting my money

<p>on tuesday i withdrew money and it did not come out. i called the call centre to report the matter and was advised it will take 48hours. I can manage 2 days before my money reflects back into my account thats what i thought to myself. Yesterday i am told it will take 28 days before the matter is sorted. I have a child who is on chronic medication and i need to buy it ASAP and you are telling me to wait for a month. I have a budget just like anyother mother and right now you have messed it up and now i cant have my money back until month end but i was told it will take 2 days. What is the problem here its bad enough that water being rashened so that we can all have enought but having to wait for 28 days for my money is something i cannont do. I need to sorted out immedieatly as its putting my child health at risk as i am running out of medication because the money issue is taking forever, </p>