I have noticed that Capitec bank credit rating system is improper, outdated, misleading and really disfunctional need to be s****ped off.

Im a capitec customer all my accounts are updated and i have only 1 outstanding credit facility of R980 with capitec. My gross salary is R34000 but when i apply for credit only gives me maximum R 7100 offer for past 12 months. I was wondering hiw come this happens since my credut scire has improved from 579 to 629. I have noticed that Capitec bank credit rating system is improper, outdated, misleading and really disfunctional need to be ****ped off. I used my capitec app to apply for capitec bank loan. On it was a shock of my life to learn learn the capitec app credit system reflect (Your credit rating is weak) this i so inconsistence with the credit report dated 23 November 2018 (compuscan) in my possession which shows my credit score of 629 (average rating). This is so disturbing why capitec reflect weak adverse report yet all my accounts according to credit beaurau compuscan have no adverse data. My question is why capitec does not update their systems tme to tine? How many consumers suffer through this carelessness of capitec bank which disadvantage us as consumers to qualify for adequate credit facilities but due to this inconsistance disadvantage us? Please i need answers.