BL
Bonolo L
1 reviews | Active since Sept 2015
27 Oct 2020, 14:55
I HAVE NEVER HAD PEACE WITH CAPITEC
Who authorized today's debit order on my account. Our agreement is the last day of the month not any other akward day you have the edge of fiddling with my finances. I've reported you to the ombudsman for your maladministration you are doing it again. Pay back my money. THIS IS REALLY ANNOYING
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Capitec Bank's replyOfficial
27 Oct 2020, 16:52I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply27 Oct 2020, 16:52
Official
I regret to hear of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank