I have lost all my trust

At this point I have lost all the trust for Capitec my bank account was blocked a month ago ,and opened again after about 3weeks before getting blocked I had also made a cash send which was not yet redeemed...so when my account unblocked the funds was on hold i consulted and the hold was removed..here cames the headache its has been weeks now trying to get assistance removing the hold on the cash send with no success, i am drained as there is no any better explanation why my cash send funds are on hold i have called wasting air time only to be told they also dont know why is still on hold....I what my money please after that i would like to close my acccount i have had enough