I have incorrect sen...

Item: Capitec Bank
Rating: 1
Author: Lerato T

I have incorrect send my rent money into someone's account whom I cannot reach on WhatsApp or lanline; I don't know the person.....they don't want to assist to atleast freeze his account! They told me what if it was his Christmas money...the branch manager at Pretoria North told me so! The person might be **** that I've sent money to! I just need them to atleast freeze the account that's all

Helpful (0)

Replies (4)

Capitec Bank's replyOfficial

24 Dec 2025, 13:00

Hi there , thank you for contacting Capitec Bank. You are through to Amanda, thank you for your patience 🌻Please allow me a moment to fami****ise myself with your enquiry

Capitec Bank's reply24 Dec 2025, 13:00

Official

Hi there , thank you for contacting Capitec Bank. You are through to Amanda, thank you for your patience 🌻Please allow me a moment to fami****ise myself with your enquiry

Capitec Bank's replyOfficial

24 Dec 2025, 13:00

Please note that we are unable to freeze a clients account if the person did not commit any *****

Capitec Bank's reply24 Dec 2025, 13:00

Official

Please note that we are unable to freeze a clients account if the person did not commit any *****

Capitec Bank's replyOfficial

24 Dec 2025, 13:04

Is there anything else I can assist with today?

Capitec Bank's reply24 Dec 2025, 13:04

Official

Is there anything else I can assist with today?

Capitec Bank's replyOfficial

24 Dec 2025, 13:09

Please be informed I will be closing our conversation due to no response. Kindly send a message as soon as you are ready to resume your conversation with us. Thank you for contacting Capitec bank, hope to chat with you soon. Kindly note no further response is required from you as our chat will now be closed. Have a nice day. 🦋

Capitec Bank's reply24 Dec 2025, 13:09

Official