BK
Buyisiwe K
1 reviews | Active since Feb 2021
25 Aug 2023, 16:12
I have had enough!!!
Capitec double debited my account without my permission. I failed to pay my July personal account installment on my personal loan. I sent an email trying to make an arrangement.
Today 25th of August my account was debited twice without any notice or conversation with myself as a client. They only sent an sms regarding my being a bad client or whatever yet I did not receive confirmation regarding the double debit.
You don't even deserve a review
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Capitec Bank's replyOfficial
26 Aug 2023, 09:03Good day Buyisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Aug 2023, 09:03
Official
Good day Buyisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank