MM
Mezaza M

1 reviews | Active since Sept 2020

30 May 2022, 12:19

I have been trying to close my Credit Card with them with fail

I have been trying to close my Credit Card with them with fail. When i went to the actual bank , they said i need to call. Now im calling them. I have been transferred from consultant to consultant for an hour. Its like they make it difficult for you to CLOSE your credit card. On purpose.

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Replies (1)
Capitec Bank
Capitec Bank's reply30 May 2022, 12:25
Official
Good day Mezaza

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank