nM
[email protected] Mkhize
1 reviews | Active since Dec 2025
10 Jan 2026, 07:12
I have been ****med
This bank is together with the ****mers, Someone bought my usdt and made a cash deposit to my capitec account, he came later and claim that money back, Capitec bank sent the money to someone who is a ****mer. They didn't wait for my clarification but they believed to the ****mer. I am disappointed.
Helpful (0)
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Replies (5)
Capitec Bank's replyOfficial
10 Jan 2026, 08:41Thank you for sharing that with us. We understand how frustrating this must be for you.
Please contact us on our official Capitec WhatsApp line so we can securely review your account and assist you further.
📱 WhatsApp number: ***
Once you reach out, our team will guide you through the next steps to resolve this matter.
Capitec Bank's reply10 Jan 2026, 08:41
Official
Thank you for sharing that with us. We understand how frustrating this must be for you.
Please contact us on our official Capitec WhatsApp line so we can securely review your account and assist you further.
📱 WhatsApp number: ***
Once you reach out, our team will guide you through the next steps to resolve this matter.
Capitec Bank's replyOfficial
10 Jan 2026, 08:47Is there anything else I can assist you with before we wrap up?
Capitec Bank's reply10 Jan 2026, 08:47
Official
Is there anything else I can assist you with before we wrap up?
nM
[email protected] Mkhize's updateReviewer Update
10 Jan 2026, 08:51I have called via app and the agent said yes the money has been sent back to the person who deposited it , so nothing will help me further I have lost.
nM
[email protected] Mkhize's update10 Jan 2026, 08:51
Reviewer Update
I have called via app and the agent said yes the money has been sent back to the person who deposited it , so nothing will help me further I have lost.
Capitec Bank's replyOfficial
10 Jan 2026, 08:54It’s been a pleasure assisting you today. Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day!❤️
Capitec Bank's reply10 Jan 2026, 08:54
Official
It’s been a pleasure assisting you today. Thank you for chatting with Capitec Bank — we’re always here when you need us. Have a fantastic day!❤️
Capitec Bank's replyOfficial
15 Jan 2026, 10:34 Hello Nonhlahla
We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity. Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Complaint management
We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity. Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Complaint management
Capitec Bank's reply15 Jan 2026, 10:34
Official
Hello Nonhlahla
We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity. Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Complaint management
We regret that we were unable to resolve your matter, and hope that our explanation has provided you with clarity. Once again, we sincerely apologise for any inconvenience the matter may have caused you.
Kind regards
Complaint management