TY
Thokozani Y

1 reviews | Active since Jul 2020

05 Nov 2021, 09:43

I have a funeral cov...

I have a funeral cover with capitec bank and the did double debit and i contacted them so that the can explained why that happened and for my refund and what i get from their stupid consultant busy tranfering me to each and no no help and the number their gave its not existing

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Replies (2)
Capitec Bank
Capitec Bank's reply05 Nov 2021, 09:45
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank
Capitec Bank's reply17 Feb 2022, 18:32
Official
Hi Thokozani 

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank