I have a business as...

I have a business as a nail technician in joburg (midrand),I've been with capitec for so many years and haven't had issues until last month 27 May 2025 when capitec stopped my account and claimed that I benefited on the *****ulent money of which I was not aware of as some Lady who came in to my salon for my services and asked to transfer money into my account and took it out for her within an hour ..I went to capitec to resolve the matter and have submitted an affidavit to support my statement but still I can't access my money ...my reference is***...