I had a complaint on which Capitec told me that they will contact me, all I got from them was an email with a phone nr that I must call them

Item: Capitec Bank
Rating: 1
Author: Pieter P

I had a complaint on which Capitec told me that they will contact me, all I got from them was an email with a phone nr that I must call them . I will not contact them, I am on leave and I feel if you say something to a client try to keep to it .

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Replies (1)

Capitec Bank's replyOfficial

21 Dec 2021, 05:58

Good day Pieter

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards

Capitec Bank

Capitec Bank's reply21 Dec 2021, 05:58

Official