I got kidnapped November 2025 and the ******s held me at gun point to give out my pin

I got kidnapped November 2025 and the ******s held me at gun point to give out my pin . They took my money a case was opened of which I submitted the case number to the bank it’s been 4 month now . They keep telling me that there’s no update from their ***** department every time I go to the brunch, I’m a nailtech I use Capitec for my clients cause it’s so easy . I need my account to be unlocked my policies have lapsed my clients are struggling with their payments.