LR
Lerato R

1 reviews | Active since Sept 2015

04 Sept 2015, 07:41

I GOT BILLED TWICE

I made an online purchase of R2005 on the 2nd of September 2015 at 20:44 and money went off my account and i had an available balance of R1668.66. The next morning, R2020.19 was deducted from my account at 7:05. This is the second time this happens and i am fed with Capitec Bank. My funds are now held and i am unable to access them.<br> <br> Here's some piece of advice to Gerrie (\CEO") and his Capitec. Clearly you have no respect for us as clients. I may not be banking millions but im a client. This means i am the main source that keeps your company running. Do not under estimate us. As a client you have lost my business and i will ensure that my family"

0
Replies (1)
Capitec Bank
Capitec Bank's reply04 Sept 2015, 15:40
Official
Hello lerato.radebe,

I acknowledge your posting, and have referred it to Adwena Williams for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank