I give up on Capitec

Last week I had sent my second complaint of the same issue to only be sitting at my desk on a Wednesday to send yet another complaint.<br> <br> Momentum wrote the following : The letter we received needs to include the following:<br> <br> - Capitec Bank needs to specify that they have FICA'd you according to Section 21 and 22 of the Financial Intelligence Act.<br> <br> Then we can accept the letter. The one we received does not specify the above.<br> <br> I then forwarded the email exactly as it was to Capitec bank and again nothing, after 2 days.<br> <br> I am appalled yet again. I sent the email to Ayanda on Monday as I received it from Momentum. No response from Ayanda or anyone from Capitec