I give up Capitec - Refund my Live better and close your account!

29 Nov I complained and ever since that the matter was not resolved. On the 22 December I went to the branch and Minky Mhlonyo- Transact 245 advised that If i cancel my card and a new one was issued I would not have the issue of 3rd party debiting my account. Same like you previous consultant **** and advised me that he would cancel all online debits from my card so did Minky and it was to push sales of issuing cards. I informed the manager Kirsten who was on leave and she got her unprofessional assistant Dudu to contact me who did not know why she was calling and I told her that I was not about to repeat my complaint, she should investigate and call me back. Till now no call from either manager nor her assistant. So what now Capitec? My account is currently on a -R122.70 and a R6 fee is charged daily because of failure to service me as your customer. I think it is best that you close your account as I refuse to battle with this. Since last year you mean to tell me that this is what I must go through.