1 reviews | Active since Feb 2017
I dont wanna wait in vain for my cash
Good day Capitec,
Love your work and client service. However, ********** 9 is REALLY taking a while to resolve. Why do I need to wait so long for my money, despite it being within Capitec? I would expect this delay if it were waiting for an EFT from another bank. Please address urgently. Lamla, the agent who assisted was MOST helpful, and explained everything I needed to know. Thank you Lamla.
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
Thank you for your post, we acknowledge receipt of your complaint.
We do however apologise for the delay in contacting you.
We are experiencing minor system issues however we will ensure that your matter is attended to with the urgency that it requires.
Thank you for your patience.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Nomfefe Wulane for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank