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Asanda M

1 reviews | Active since Nov 2018

26 Nov 2018, 20:08

I cannot dispute debit order amounts larger than R200

my account was debited with R 600 by taken in two seperate amounts of R300 by african bank ...I tried to discute via the app as I do not have time to go to the branch. I am not able to...i have stop and disputed several of these at the branch but still nothing

0
Replies (2)
Capitec Bank
Capitec Bank's reply27 Nov 2018, 09:48
Official
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply28 Nov 2018, 10:21
Official
Good day

As discussed telephonically, I confirm the matter has been dealt with.
Complaint ManagementCapitec Bank