cA
cherilee A
1 reviews | Active since Nov 2015
25 Jun 2020, 22:52
I bought airtime but never received it yet Capitec took my money
Hi I bought R150 Telkom prepaid this evening for *** from my Capitec bank app and I still have not received my airtime even though the R150 was deducted from my account balance . Can someone please explain to me where my money is or my airtime for that matter .
Helpful (0)
Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
26 Jun 2020, 09:19I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply26 Jun 2020, 09:19
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
28 Jun 2020, 11:58Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply28 Jun 2020, 11:58
Official
Good day
As discussed telephonically, the matter has been resolved.
Kind regards
Complaint Management
Capitec Bank