EG
Elvis G
1 reviews | Active since Feb 2014
07 Jan 2021, 14:49
I app**** for a home loan online as they have advertised on social media but they never bother to reply or even follow up. I used their app to get an estimate, still they never reply. Their online system for other financial products is so poor and do not
I app**** for a home loan online as they have advertised on social media but they never bother to reply or even follow up. I used their app to get an estimate, still they never reply. Their online system for other financial products is so poor and do not even qualify a one star, It is indeed time to move, one cannot accept such mediocre standard as if its the only bank. Poor poor poor online service.
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Replies (2)Capitec Bank's replyOfficial
07 Jan 2021, 14:53Good day Elvis
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply07 Jan 2021, 14:53
Official
Good day Elvis
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
07 Jan 2021, 16:33Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply07 Jan 2021, 16:33
Official
Good day
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I trust that your issue is now resolved.
Kind regards
Complaint Management
Capitec Bank
