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Pretty M

1 reviews | Active since Aug 2024

09 Dec 2024, 16:05

I app**** for the Ca...

I app**** for the Capitec Business account they helped me open it after that they told me that my account is frozen I cannot transfer money or do anything with it they want quotation of my business hence I told them that I have 2 businesses I have car wash ,fast food and I buy cell phones and sell but I will use the account for the car wash n fast food business I did the quotation and sent it to them 2day they sent messages that say they can't open the business account for me because I sell phone even though I told them that I will use the account for my car wash what wrong with Capitec I really needed the Capitec Business account after all the effort I did sent all documents they needed I'm so disappointed with them

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Dec 2024, 18:04
Official
Hello Pretty 
In response your complaint, kindly refer to our telephone conversation held on 10 December 2024 / email correspondence sent to you on 10 December 2024, as outcome of complaint. 

Please feel free to contact us directly should you have any other enquiries relating to the matter. 

Kind regards, 

Capitec bank