I am very angry right now

From the beginning of this month I did not get any notifications from the bank. On the 2nd I sent a cash send which I waited for the whole day for the notification, in the morning of the 4th I called to be assisted the lady I spoke to said she did send it which I did not get it I spent r30 airtime on that call, even though she took my number she did not call back. So now I have been making payments using the *120*3279# I am still not getting any notifications from Capita. My worry is even if I would be ****med now I would not know since they decided not to send me any notifications now